Refund and Returns Policy

Effective Date: 02/20/2026

At Budget Buy, we want you to shop with confidence. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Period

You may request a return within 7–14 days of receiving your order.

To qualify for a return:

The item must be unused and in its original condition.
The item must be in its original packaging.
Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

The following items cannot be returned unless defective:

Personal care or hygiene products
Underwear or intimate items
Perishable goods
Gift cards
Clearance or sale items (unless faulty)

3. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item:

Notify us within 48 hours of delivery.
Provide clear photos of the item and packaging.
We will arrange a replacement or full refund where applicable.

4. Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–10 business days.
Refunds will be made to the original payment method.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original delivery fees are non-refundable unless the return is due to our error.