FAQ

Budget Buy is an online store that sells a wide variety of products — from electronics and home goods to fashion, groceries, and more. We aim to offer quality products at affordable prices with convenient delivery across South Africa.

1. Browse our products and select the items you want.

2. Add them to your cart.

3. Proceed to checkout and provide your delivery details.

4. Choose your payment method and confirm your order.

5. You will receive an order confirmation via email or SMS.

We accept multiple payment options, including:

• Credit/debit cards (Visa, MasterCard)

• EFT/bank transfers

• Mobile payment options (such as Paxi or Aramex Wallet)

Delivery times depend on your location and the products ordered. Typically:

• Major cities: 2–3 business days

• Other areas: 3–5 business days

Yes! Once your order is shipped, you will receive a tracking number to monitor your package.

We offer returns and refunds on eligible products within 7–14 days of delivery. Products must be unused and in original packaging. Certain items (like perishable goods) may not be returnable. Refunds will be processed after we receive the returned item.

Yes. We source products from trusted suppliers to ensure that all items sold on Budget Buy are genuine and high-quality.

Yes! We regularly offer discounts, flash sales, and promotional deals. Sign up for our newsletter or follow us on social media to stay updated

Orders can be canceled or modified before they are shipped. Please contact our customer service team as soon as possible for assistance.

Email: Info@budgetbuy.co.za
Call/whatsapp: +27 68 536 4876